Hospital Clinic Supervisor
Job Title: Hospital Clinic Supervisor
Department: Rehabilitation Hospital
Reports to: Hospital Manager
Job Type: Full-time, Year-Round
Salary: $20 per hour
The Bird Rescue Center began as a rehabilitation center for Sonoma County’s wild native birds but has grown to service or assist 5 Northern California counties and beyond. Our mission is two-fold: to assist in the rescue, treatment, and release of injured, orphaned, or ill birds in the northern San Francisco Bay Area, and to educate the public regarding their ecological importance through our Resident Ambassador Program. The Bird Rescue Center is a 501(c)(3) nonprofit wildlife hospital that has serviced northern California for 40 years, providing care for approximately 3,000 birds annually that are brought to us by the public.
The Clinic Supervisor is responsible for performing and coordinating daily avian care and husbandry at The Bird Rescue Center. Must be able to work individually as well as in a team, have significant communication and multi-tasking skills, and have the best interest of the animal in mind.
In accordance with organizational policies and best practices, duties include those of the hospital volunteers and phone team volunteers (as needed), as well as, but not limited to:
- Performs examinations and basic rehabilitation assessments on incoming patients
- Administering medical treatments, fluids, and splints
- Assisting with treatments and surgery; monitoring patients under anesthesia
- Fulfilling daily care plans for wildlife patients including, but not limited to:
- Nutrition, including feeding schedules, caging and medical needs.
- Ensures caging and facilities are cleaned and maintained daily
- Performs weekly health checks of in-house birds, ensuring proper nutrition, housing, medication, enrichment, and physical therapy based upon individual treatment requirements.
- Ensure protocols to minimize risk of contraction of zoonotic disease are being adhered to and ensuring that patients are handled in a manner that maximizes human and animal safety.
- Performing laboratory procedures (i.e., fecal, blood draw, blood smear, PCV)
- Performing euthanasia in accordance with The Bird Rescue Center, Fish and Wildlife, and best practices regulations.
- Rescue, release, and transport wildlife as needed.
- Assists in the coordination and release of patients as needed.
- Assist with construction or acquisition of all needed items for environment, housing, or enrichment.
- Assisting the Rehabilitation Hospital Manager/ED and Veterinarian with patient rounds.
- Maintains animal care records and accurate data entry of these records.
- Assist in updating of BRC species, medical, enrichment, and care policies as info and techniques change.
- In absence of admin or volunteer may assist in:
- Answering phones; accepting donations or selling merchandise.
- Admitting patients from the public and/or assisting the public in person with questions
- Provide statistics on program usage for internal and external audits, tracking, and grant writing.
- Supervises, trains, and mentors volunteers, interns, and seasonal staff.
- Delegates and ensures satisfactory completion of tasks for smooth daily operations and next day prep.
- Participate in the development and/or teaching of courses for volunteer continued education.
- Represent BRC at applicable organizations, events, and other venues.
- Ensure appropriate information is delivered to the public.
- Attend staff meetings.
- Other duties and/or responsibilities as assigned
Qualifications, Skills and Experience
- Someone who loves nature, enjoys teaching, has a rapport with children, and is flexible and organized.
- Maintain current membership with The BRC.
- Maintain current tetanus shot(s) and health insurance.
- 4-year degree or experience in applicable subject area desired
- Minimum one year experience (volunteer or paid) in a wildlife hospital, vet clinic, or related field desired
- Must be 18 years or older.
- Possess and maintain a current, valid California driver license as accepted by our insurance carrier. Must maintain reliable transportation and an excellent driving record
- Must have the ability to work flexible days and hours and cover shifts including nights, weekends, and holidays.
- Comfortable making triage decisions in stressful and high-paced situations.
- Attention to detail, ability to multi-task and work under pressure.
- Ability to work without supervision.
- Strong customer service skills
- Competent computer skills and knowledge of Microsoft Office, PowerPoint, and Excel
- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills desired
- Experience desired in developing or managing Environmental/Education Programs or protocols.
- Comfortable using tools for basic enclosure repairs and improvement.
- Volunteer management experience desired.
Working Conditions and Physical Requirements
The work environment and the physical requirements described are representative of those an employee will encounter and will need to meet to successfully perform the essential duties and key responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work in a standard office setting, sitting at a standard office desk, and to use standard office equipment, including a computer
- Required to consistently lift 25-50 pounds, occasionally overhead.
- Ability to work long hours on your feet.
- Position requires extensive standing, walking, and considerable bending, cleaning, and lifting.
- Working conditions vary with season ranging from wet and cold to warm to hot.
- Ability to lift and handle the variety of birds in our program.